Terms of Service

1. Acceptance of these terms

By accessing or using this website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please stop using the website. “Nita Clinic”, “we”, “us”, and “our” refer to the clinic operating from Bhimsengola-9, Kathmandu, Nepal.

2. Website information

We aim to keep service descriptions, prices, opening hours, clinician information, and other content useful and current. Details can change without notice, and website content may contain errors or omissions. Please confirm important information with the clinic before relying on it.

Website content is general information only. It is not a diagnosis, prescription, or substitute for an examination or advice from a qualified healthcare professional.

3. Appointment requests

• An online form sends a request; it does not guarantee a slot or create a doctor-patient relationship.
• You must provide accurate contact details and promptly tell us if they change.
• The clinic may contact you by phone or email to verify the request, discuss availability, or arrange a different time.
• Please arrive on time and contact the clinic as soon as possible if you need to cancel or reschedule.
• Fees, availability, and service requirements may vary. The clinic will communicate applicable charges before care where reasonably possible.

4. Medical and emergency information

Nita Clinic provides healthcare services through its clinical team, subject to professional assessment and applicable clinical policies. Information on this website cannot account for your complete medical history or individual circumstances.

This website is not an emergency service. If you have a medical emergency, contact local emergency services or go to the nearest emergency department instead of waiting for an online reply.

5. Acceptable use

You agree not to:

• use the website for unlawful, fraudulent, abusive, or harmful activity;
• submit another person’s information without appropriate authority;
• attempt to gain unauthorised access to the website, accounts, systems, or data;
• introduce malware, scrape or overload the website, or interfere with another visitor’s use; or
• copy, republish, or exploit website content except as permitted by law or with written permission.

6. Accounts and communications

If a feature requires an account, you are responsible for keeping access details confidential and for activity carried out through your account. You agree that we may send service-related communications about requests, appointments, reports, or changes to the website using the contact details you provide.

7. Content and intellectual property

Unless stated otherwise, the website design, branding, text, graphics, photographs, and software are owned by or licensed to Nita Clinic. We grant you a limited, revocable, non-exclusive right to access the website for personal, non-commercial use. All other rights are reserved.

8. Third-party services and links

The website may link to maps, payment providers, communication tools, social networks, or other third-party services. Those services have their own terms and privacy practices. Nita Clinic is not responsible for the availability, content, security, or policies of third-party services.

9. Availability and liability

We work to keep the website reliable, but access may be interrupted for maintenance, updates, technical faults, or events outside our reasonable control. To the extent permitted by applicable law, the website and its general information are provided without a guarantee that every page will always be complete, available, or error-free.

Nothing in these terms excludes or limits a responsibility that cannot lawfully be excluded or limited, including rights and protections that apply to healthcare services or consumers.

10. Changes and termination

We may update these terms, add or remove website features, or suspend access when necessary. The effective date at the top of this page identifies the current version. We may restrict access if we reasonably believe the website is being misused or these terms are being breached.